GGA E-mail issue ¶
By: Shilo on Sept. 13, 2019, 5:28 p.m.
When I receive my [GGAonline.org] Automatically Subscribed e-mail, the image is missing. See attached photos.
By: TeamBearCat-admin on Sept. 17, 2019, 11:34 a.m.
Thank you for calling these matters to our attention. The problems will be fixed shortly.
By: TeamBearCat-admin on Sept. 19, 2019, 9:58 a.m.
We recently performed an internal behind-the-scenes update of several components of the site software, and shortly thereafter observed in the server logs various error-tracebacks which indicate a failure to send "e-mail address verification" emails. These problems have since been corrected. So, if you attempted to obtain an account on the site and did not receive an e-mail asking you to confirm your address, please try to log in again: this should send the e-mail to you again, "correctly, this time."
Separately: Deficiencies in the "subscription notification" system, both at the message and at the forum/topic level, are now being examined (in light of the newly-updated internal software) and should be remedied shortly.
By: TeamBearCat-admin on April 1, 2020, 4:42 p.m.
FYI: The issues discussed in this thread have now been entirely superseded by the most recent forum software update, which completely overhauled the entire notification system.
By: AnitaNixon on Nov. 20, 2022, 5:51 a.m.
We internally upgraded a lot of the site's software recently. In the server logs shortly after, we saw a number of error-tracebacks that appear to indicate that "e-mail address verification" emails were not sent. These problems have been rectified since that time. Therefore, please try to log in again as this should send the email to you again, "properly, this time," if you tried to sign up for an account on the website but did not receive an email asking you to verify your address.